At Tara Vastra, we strive to provide you with the best shopping experience. Please review our return policy carefully for details on our return and exchange process.
1. Return & Refund Eligibility:
- You may request an exchange or return within 30 days of receiving your order.
- Returns are available based on your reason and product condition.
- Refunds are available.
- Once we receive your returned item, please allow up to 10 days for the refund to be processed.
2. Eligible Items for Exchange:
- You can request an exchange for items that are unused, unworn, and in their original packaging with all tags and labels intact.
- We do not accept exchanges for personalized or custom-made items.
3. How to Request an Exchange:
- Contact our customer support team at +91 8374413006, support@taravastra.com within 5 days of receiving your order.
- Provide your order number and a brief reason for the exchange request.
- Our team will guide you through the exchange process and provide you with a return authorization.
4. Return Shipping:
- Return the package to our delivery agent.
- Or you can Drop product at below location
- Address: 11-25-668/1 1st, near Hanuman Temple, Bank Colony, Auto Nagar, Kothawada, Warangal, Telangana 506002
5. Exchange Processing Time:
- Once we receive your returned item, please allow up to 10 days for the exchange to be processed.
- Exchange items will be shipped to you as soon as the processing is complete.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at +91 8374413006, support@taravastra.com , and we will provide instructions for a replacement.
- For small damages we can only offer money to get the damage repair and some money/coupon as compensation
- We need proof of damage photos/videos to process further.
- We need video proof of damaged product from unboxing package to process full refund.
7. Cancellation of Exchange:
- If you wish to cancel your exchange request, please inform us as soon as possible before the processing is complete.
8. Contact Us:
- If you have any questions or need assistance, please don’t hesitate to contact our customer support team at support@taravastra.com, +91 8374413006.
Note: At Tara Vastra, we carefully handle each return request. Please note that approval of returns rests with the TARA’s discretion in all cases.
Thank you for choosing TARA VASTRA for your shopping needs. We appreciate your trust in us and are here to assist you with any exchange requests.
TARA VASTRA, www.taravastra.com, +91 8374413006, support@taravastra.com.